Station Road Surgery

Sowerby Bridge, West Yorkshire, HX6 3AB

Telephone Fault

**Telephone Update**

We are currently experiencing some problems with our telephone system. An engineer is currently working on the fault and we are monitoring the situation.

We apologise for any inconvenience caused.

Recent changes to our clinical system and online services

Following recent changes to our clinical system online services now require you to re-register with a new user name and password. These can be collected at the surgery and are valid for 7 days from collection.

The system changes have meant that the phones are extremely busy at the moment and we thank you for your co-operation and understanding.

Triage calls are still available and a Doctor will ring back on the day for urgent problems whilst routine appointments are available to book.

Named GP for all patients

By 31st March 2016, every GP practice is required by the Govenment under the terms of the latest GP contract to allocate all patients a named accountable GP.

Station Road Surgery has allocated every patient a GP who will be responsible for their overall care. This is purely an administrative excercise.

Please note: there is no need to telephone the practice for this information, simply ask reception on your next visit.

– This does not prevent you seeing any GP in the practice as you currently do.
– Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative Doctor.
– You do not need to do anything else, nothing will change for you.

Termination of Pregnancy Services

The British Pregnancy Advisory Service (BPAS) is a not-for-profit independent healthcare organisation providing termination of pregnancy care on behalf of the NHS. The service is open Monday to Friday providing the following services

-Pregnancy options counselling
-Pre-treatment Assesment for abortion
-Early medical abortion up to 10 weeks gestation
-Contraception (including LARCs)
-Chlamydia screening
-Post abortion counselling

Patients can self refer by calling 03457 30 40 30 (open 24/7)

Surgery closures – Training dates

Please see below a list of our dates when the surgery will be closed for training, if you need to be seen during these closure dates please follow the instructions on our telephone lines. The Surgery will close from 12.30 pm

Wednesday 10th February 2016
Tuesday 15th March 2016
Wednesday 13th April 2016
Tuesday 10th May 2016
Wednesday 15th June 2016
Tuesday 12th July 2016
Wednesday 14th September 2016
Tuesday 11th October 2016
Wednesday 16th November 2016
Tuesday 13th December 2016
Wednesday 15th February 2017
Wednesday 15th March 2017

Appointments

In our effort to try to find a way to make our appointments more accessible for everyone all patients who are requesting an urgent appointment will be put on the triage list and contacted by the Doctors on duty that day, we believe that this way patients who need to be urgently seen will be able to access an appointment or receive the consultation that they need. If you require a routine appointment you will be placed on a list and contacted by the Doctor to arrange an appointment. Please be prepared to give a brief description of the reason you need to see the Doctor to our receptionists, all receptionists have been through thorough training and are bound by confidentiality rules.

Many thanks.