Station Road Surgery - Sowerby Bridge, Yorkshire

<body> <p><font color="#808080" face="Arial" size="2">Station Road Surgery Sowerby Bridge West Yorkshire HX6 3AB Tel: 01422 831453/457 Fax: 01422 835958</font></p> <p><font color="#004c1c" face="Arial" size="3">There are four partners in this medical practice, three full time male doctors, Dr. S. I. Catlow, Dr. P. J. Hinton, and Dr. A. M. M. Kazi, and female doctor, Dr. Catherine Hinton who works part time. </font></p> <p><font color="#004c1c" face="Arial" size="3">Patients may register at the practice by calling and speaking to a receptionist, who will be pleased to supply all necessary details. If you have your medical card, this will speed the process. Although you will be officially registered with one doctor, you may choose with whom you make an appointment, subject to availability.</font></p> <p><font color="#004c1c" face="Arial" size="3">The surgery building was opened in 1984 and is the result of extensive conversion works to the old Sowerby Bridge Police Station. Facilities are good, but we are always trying to improve them.</font></p> <p><font color="#004c1c" face="Arial" size="3">We have been a training practice since 1985 and so often have registrar doctors working at the practice. These are junior doctors whose previous experience has been largely confined to hospitals. They are attached to the practice for 6 months at a time. When a doctor is on holiday it is our usual policy to try and obtain additional help from a locum. However, if you are making an appointment for routine follow up consultation, it is best to wait and see a doctor who knows you, rather than a locum.</font></p> <p><font color="#004c1c" face="Arial" size="3">There are three Practice Nurses, all working on a part time basis. On occasions you may feel your problem is more properly dealt with by the nursing staff. They run sessions for childhood vaccination, holiday/travel vaccination, wound dressing, cervical smears and HRT / contraceptive follow up. The nurses are also available for advice over the 'phone; the best times being between 12.30pm and 1.00pm and 5.30pm and 6.00pm.</font></p> <p><font color="#004c1c" face="Arial" size="3">We are currently a fund holding practice, although this status goes as from 1 April 1999. Our Practice Manager is in charge of the day to day running of the practice, aided by her assistant managers and the team of receptionists.</font></p> <p><font color="#004c1c" face="Arial" size="3">The surgery is open from Monday to Friday between 8.30 am and 12.45 p.m. and 1.45 p.m. and 6.00 p.m. There are surgeries throughout the day as indicated in the "Surgery Times" section.</font></p> <p><font color="#004c1c" face="Arial" size="3">On Saturday morning the surgery is open from 8.30 am to 11 am, and one doctor will be on duty to deal with urgent problems.</font></p> <p><font color="#004c1c" face="Arial" size="3">On Bank Holidays the surgery keeps Saturday morning hours, except on Christmas Day and New Year's Day, when the surgery is closed all day.</font></p> <p><font color="#004c1c" face="Arial" size="3">Whenever the surgery is closed, there will be a message on our telephone answering machines advising how a duty doctor may be contacted for emergency problems.</font></p> <p><font color="#004c1c" face="Arial" size="3">We run an appointment system. You may make an appointment to see a doctor by telephoning, or calling at the surgery in person. When seeking an appointment at short notice it may not be possible to offer you the doctor or the precise time of your choice. If for any reason you are unable to keep an appointment please let the surgery know. It is possible then to give your slot to another patient. <u>On average, 100 appointments were wasted every month in 1997-8, by patients failing to inform the surgery when they were not able to keep a booked appointment! </u></font></p> <p><font color="#004c1c" face="Arial" size="3">Patients often find that surgeries run late. We apologise for this, but would point out the following causes: </font><ul> <blockquote> <blockquote> <ul style="COLOR: rgb(0,91,0)"> <li><font color="#004c1c" face="Arial" size="3">The doctor receives many 'phone calls each day, some of which do encroach on surgery time.</font> </li> <li><font color="#004c1c" face="Arial" size="3">Patients arrive late, expect to be seen, and do not appreciate they are keeping other patients waiting.</font> </li> <li><font color="#004c1c" face="Arial" size="3">Some patients "save up" a long list of problems, and expect each to be dealt with at length in one consultation.</font> </li> <li><font color="#004c1c" face="Arial" size="3">Some patients try to squeeze a friend or relative into their own appointment time. This is unfair on other patients, and offence may be taken if the doctor declines to co-operate.</font> </li> </ul> </blockquote> </blockquote> </ul> <p> </p> <p><font color="#004c1c" face="Arial" size="3">If you change address, please inform the surgery as soon as possible. This is especially important if you may be moving out of the practice area.</font></p> <p> </p> <p align="center"><u><b><font color="#004c1c" face="Arial" size="3">It is our aim that the practice runs as smoothly as possible. Suggestions as to how services may be improved are always welcome.</font></b></u></p> <p align="center"> </p> <p align="center"><u><font face="Arial" color="#004C1C" size="2"> <a href="http://www.pinkdylan.co.uk">design pinkdylan web design Worcester 1997</a></font></u></p> </body>